Worker Support Coordinator, Pacific Labour Facility 42 views

Worker Support Coordinator, Pacific Labour Facility
About Palladium:
Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.
Project Overview:
The Pacific Labour Facility (PLF) facilitates seasonal and longer-term work opportunities for Pacific workers in Australia. It connects Australian employers with Pacific workers under the newly introduced Pacific Australia Labour Mobility (PALM) scheme which combines the existing Pacific Labour Scheme (PLS) and Seasonal Worker Programme (SWP).
Role Overview:
The Worker Support Coordinator will provide support to Approved Employers (AEs), in partnership with key internal and community stakeholders in the provision of worker support. The role will provide relevant information, capacity building support, advice, and direct assistance, where applicable, to enable Approved Employers to effectively discharge their lead worker welfare responsibilities.
Primary Duties and Responsibilities:
Establish and maintain strong stakeholder relationships to assist AEs in their lead delivery of support to employees
Support to AEs in the management/response of issues including monitoring and reporting of critical incidents
Facilitate joint forums with relevant stakeholders to address worker support issues and interventions around cultural, language or other diverse support needs
Provide AEs with relevant information, advice, and support to assist workers access to medical, allied and emergency health services when required
Respond to reported worker welfare concerns and support resolution of conflicts
Provide inputs as required into monitoring and evaluation activities and contribute to continuous improvement
Be available for rostered shifts on the 24-7 Support Line
Required Qualifications:
Qualifications in a relevant discipline and/or extensive experience in a similar role
High level relationship management skills, including the ability to negotiate for outcomes that are beneficial to clients and communities
Strong decision-making, professional judgement, risk management, and ability to work autonomously
Demonstrated cultural competency, problem solving and conflict resolution skills
Excellent written and oral communications skills with demonstrated experience in using communications strategically for advocacy purposes and ability to operate in a cross-cultural environment
Driver’s license and willingness to drive to regional locations
Flexibility to undertake travel, including after hours and weekends
Benefits:
Flexible working arrangements – work from home 2 days per week
Modern office in central CBD location
Great team culture with social activities and events
Working for a program that is making positive impact
Applications close on 4 September 2022 and will be assessed on a rolling basis.
The successful candidate will be offered an initial contract to 30 June 2023. This is a Brisbane based role with options for flexible working. Candidates who are willing to relocate for the position must do so at their own expense.
You must have valid Australian work rights to be considered for this position – visa sponsorship is not available.
Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Apply now
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