Technical Officer 11 views

Technical Officer  (2003259)  
Grade: P3
Contractual Arrangement: Temporary appointment under Staff Rule 420.4
Contract Duration (Years, Months, Days): 1 year
Job Posting
Sep 30, 2020, 11:09:42 AM
Closing Date
Oct 21, 2020, 10:59:00 PM
Primary Location
HQ/IHS Integrated Health Services
IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings. 


The mission of the Department of Integrated Health Services (IHS) is to: (i) support countries to deliver integrated health /clinical services (including promotion, prevention, curative, rehabilitative and palliative); (ii) ensure these health services are safe, equitable, people centered and effective based on a primary health care approach and (iii) strengthen country capacity to assess and monitor effectiveness/performance of integrated health services.Assessing the performance of health services is critical for planning and managing clinical services and models of care, for identifying community needs, addressing barriers to timely access to services, monitoring quality improvement and for the effective delivery of health services. The Health Services Performance Assessment (HSA) team, based within IHS is responsible for the development/promotion of methods, tools and guidance for assessing and monitoring the availability, quality, resilience and performance of clinical health services and systems. The team contributes to WHO’s GPW output 1.1.1 “Countries enabled to provide high-quality, people-centred health services, based on primary care strategies and comprehensive essential service packages” and to GAVI 4.0 Strategic Goal 2. to increase effectiveness and efficiency of immunization delivery as an integrated part of strengthening health services.


1– Contributes to development of tools to identify community health needs and barriers to timely access to services, including perceptions, knowledge. 2– Assists in the development of metrics and methods to assess quality and safety of integrated service delivery assessment methods and tools to determine patient experiences and reported outcomes. 3– Supports the development and implementation of capacity building courses for local authorities on the use of data for action, and participates in capacity building activities at regional and country level. 4– Monitors workplan and budget and follow up on the implementation of planned activities and prepares and disseminates regular progress updates as required. 5– Serves as a technical focal point with GAVI secretariat and participates in regular coordination meetings with GAVI to ensure close coordination of activities. 6– Ensures to effective partnership counterparts and communication with other counterparts inexternal partners and promotes alignment of methods, tools and approaches for monitoring integrated health services. 7– Performs all other related duties as assigned.





Essential: A first university degree in epidemiology, public health or related field relevant to the position.
Desirable: An advanced university degree (Master’s level in epidemiology, public health or related degree)Training in health statistics, epidemiology, quantitative and qualitative research.



Essential: At least five years of progressively responsible professional experience in public health, developing public health capacity and experience in service delivery, primary health care, monitoring and evaluation and programme monitoring. Demonstrated experience at the international level.




Excellent knowledge of health services including primary health care approaches and performance monitoring. Strong skills in the area of epidemiological and statistical analyses. Knowledge of WHO processes and procedures.Excellent writing and communication skills. Excellent organizational and time management skills. Ability to engage and communicate effectively and diplomatically with external partners including Ministries of Health, Donor institutions, Civil Society, and other stakeholders. Commitment to collaborate effectively with other key partners.



WHO Competencies

Respecting and promoting individual and cultural differences
Producing results
Moving forward in a changing environment



Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.





WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 60,962 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4450 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.






  • This vacancy notice may be used to fill other similar positions at the same grade level
  • Only candidates under serious consideration will be contacted.
  • A written test may be used as a form of screening.
  • In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: Some professional certificates may not appear in the WHED and will require individual review.
  • Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
  • Staff members in other duty stations are encouraged to apply.
  • WHO is committed to workforce diversity.
  • WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
  • WHO has a mobility policy which can be found at the following link: Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.
  • Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.
  • *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.

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