Strategic Advisor, Health Service Delivery and Strategy, Eswatini, Eswatini 189 views

Strategic Advisor, Health Service Delivery and Strategy

Country : Eswatini

City : Mbabane

Type : Full Time

Program (Division) : Country Programs – Eswatini


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high quality health systems that can succeed without our assistance. For more information, please visit:

The Eswatini Ministry of Health (MoH) strives to achieve Universal Health Coverage by improving the design, prioritization and implementation of essential health services and thereby enabling equitable access to quality health services for their population. This commitment is made against a backdrop of rising health care costs, shrinking domestic finances for health and stagnating donor funding.

CHAI Eswatini has been providing technical support to the MoH on the delivery of key milestones towards UHC in the country, including: support for the design and reformulation of the Essential Health Care Package; implementing the operational, technical and financial planning for a sustainable, domestically financed scale-up of diagnostic and treatment services for non-communicable disease; the development and implementation of National Equipment Inventory; the deployment and analysis of comprehensive national resource availability assessments to guide resource allocation decisions including other transformational and strategic initiatives.

CHAI Eswatini is therefore seeking a Strategy Advisor, Health Service Delivery to support the MoH to identify strategic opportunities for delivering substantial and sustainable advances in UHC in the country. The Strategy Advisor will be responsible for developing clear strategies, practical operational plans and implementation frameworks to support the MoH in their service delivery aims, as well as to support key CHAI programs in Eswatini to identify, execute and deliver on Government service reform priorities which have the potential to deliver transformational change.


Strategic Advisory

  • Lead the review and evaluation of existing service readiness, service availability and health outcomes data to identify opportunities for advancing health coverage in the country which are aligned to the Essential Health Care Package (EHCP II) and which have the potential to improve priority health outcomes as described in the National Health Sector Strategic Plan (eNHSSP III)
  • Act as a trusted strategic advisor to the MoH on the development and implementation of a strengthened National Community Health Strategy, based on the upcoming report of the UN-commissioned review into community health service delivery in Eswatini
  • Lead the development of a CHAI Eswatini UHC strategy which is aligned with, and supports the expansion and delivery of Government and donor service priorities, specifically in the priority areas of: primary health care (PHC), sexual reproductive health and rights (SRHR) and non-communicable disease (NCD)
  • Programmatic Support

  • Coordinate and lead the development and redesign of key guidelines, protocols and decision support tools, aligned with the health service delivery strategies in each priority disease area
  • Lead the design and development of NCD-focused service delivery reforms at primary care and community level, including feasibility and readiness assessments
  • Other responsibilities as needed


  • Bachelor’s degree in any related field, including: public health, health economics, business management, or other related field;
  • 3-5 years of experience with a top tier management consulting or professional services firm;
  • Previous experience working on public sector service delivery reforms in resource limited settings;
  • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment;
  • Robust problem-solving skills, quantitative and qualitative analytical capabilities;
  • Strong written and oral communication skills, including ability to communicate effectively while addressing a broad-ranged audience;
  • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously;
  • Potential to take on increasing levels of responsibility and leadership on the team; and
  • High level of proficiency in relevant computer applications, particularly Microsoft Excel, PowerPoint, and Word.
  • Advantages

  • Master’s degree in business administration, logistics, commerce or supply chain fields;
  • Experience in front-line clinical service delivery and/or public health implementation
  • Experience in strategy and/or business development consulting
  • Professional experience working with government authorities in developing countries, with experience in sub-Saharan Africa
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