Senior Technical Advisor, Service Delivery

Senior Technical Advisor, Service Delivery

Company Overview:

About Palladium

Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 3,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities. 

Palladium Americas

Our Americas’ business team has brilliant and passionate colleagues working in Asia, Africa, Europe, the Middle East, and North and South America as well as the Caribbean, fulfilling projects and assignments for clients from institutions, corporations, governments, and foundations based in the Americas. We have offices in Washington, DC, New York City, and Raleigh-Durham, NC.

Position Overview and Role:

Palladium seeks a senior technical advisor service delivery to support
the Integrated Health Services and Systems portfolio. This position will focus
on business development and project management. Business development tasks will
include, developing partner relationships, helping to identify key staff,
analyzing solicitation documents (RFPs, RFA and requests for concept notes), participating
in proposal development as a writer or by providing technical input. The senior
technical advisor service delivery will also be required to act as a capture
manager, and when required conduct scoping trips.  In addition, the senior techncial advisor
service delivery service delivery will oversee projects in the portfolio when needed.  This position will assist country teams to
develop project strategies, approaches, and plans, implement activities, manage
risks, and monitor progress towards outlined project milestones, deliverables
and approved workplans. The senior technical advisor service delivery will also represent
Palladium by participating in technical working groups, committees and other
bodies that focus on service delivery and health systems strengthening.

Primary Duties and Responsibilities:

• Develop key institutional partnerships to support the portfolio strategy
• Identify and lead opportunities for collaborative pursuits with other business units in the Americas and building the pipeline of opportunities, leveraging existing vehicles and securing new ones
• Serve as capture manager (responsible for technical direction, teaming, staffing, and budgeting for proposals)
• Lead technical proposals serving as lead writer
• Build and maintain relationships with key personnel candidates for identified opportunities
• Provide overall leadership to key project areas including coordination, technical assistance and overall strategy, field implementation, operations and compliance, risk management, USG, other donor and partner relationships and results dissemination
• Serve as Project Director providing technical, operational, and financial leadership and supervision to home office and field teams to promote successful design and implementation of project activities including quality assurance and risk mitigation
• Contribute to quality knowledge management and sharing efforts; provide input and/or review of technical briefs highlighting Palladium’s work and achievements
• Perform other related duties and responsibilities as assigned

Required
Qualifications:

•  Demonstrated blend of technical expertise in health service delivery and health systems strengthening
• Expertise in family planning, reproductive health, maternal and child health, infectious disease or another technical area required
•  Successful track record leading capture and proposal development efforts for USAID opportunities, with a strong focus on writing winning proposals
•  Demonstrated knowledge of trends in relevant technical areas, donor initiatives and programs related to health services
•  Demonstrated ability to communicate clearly and concisely both orally and in writing. This includes public presentations, proposals, client reports, and contribution to publications with varied target audiences
•  Demonstrated ability to build and manage working relationships with clients, partners, and technical experts
•  Willingness to travel and work abroad a minimum of 4-8 weeks per year
•  Prior field experience leading USAID service delivery or health systems strengthening programs preferred
•  Demonstrated ability to manage, develop, and supervise department staff, multiple project teams, remote staff, and other initiatives
•  Ability to solve complex technical, managerial, or operational problems and evaluation options based on relevant information, resources, well-rounded experience, and knowledge
•  Fluency in French or Spanish preferred
•  Ability to use the Microsoft Office Suite including Excel, Word, PowerPoint, and the Teams collaborative site
•  Ability to work both independently and as part of a team
•  Demonstrated leadership, business acumen, versatility, and integrity
• Must be authorized to work in this location

Diversity, Equity & Inclusion – We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.  

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or any other circumstance, please email our team at accessibility@thepalladiumgroup.com

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse.  All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.