Program Officer, Center for Digital Health, Arlington, VA, United States 480 views

Program Officer, Center for Digital Health

Location: Arlington, VA

Position Category: Direct hire, paid in US

Posting Date: 11/10/2020

Deadline Date: Open until the position is filled.


For more than 40 years, John Snow, Inc. (JSI) has provided high-quality technical and managerial assistance to public health programs worldwide. JSI’s Center for Digital Health (CDH) works to enable JSI to identify, adapt, and apply appropriate, innovative, and effective technology to improve healthcare across the globe. We help projects ensure success by promoting best practices in Digital Health through technical assistance, supporting new business development, and providing learning opportunities and guidance to build capacity. Our portfolio of work spans technology that supports: the strategic application of technology to solve health challenges, improved health service delivery, health information management system, information sharing and utilization, community education & mobilization, identity and registration, supply chains and logistics, surveillance and mapping. The CDH sees digital solutions as tools to solve problems, and we are dedicated to supporting our colleagues and clients to leverage these solutions to solve public health problems.

The Strategies to Prevent Spillover (STOP Spillover) Initiative will enhance the capacity of institutions in countries across Africa and Asia to understand factors that contribute to the risk of disease spread from animals to humans. The five-year, $100 million project will be led by Tufts University in collaboration with JSI, Tetra Tech and a wide consortium of wildlife and human disease experts. JSI brings expertise in health information systems, strengthening digital health, social behavior change, operational support, and monitoring and evaluation. The project will anticipate and mitigate threats posed by emerging zoonotic diseases.

The CDH Program Officer will support both the Center and the STOP Spillover project. For STOP Spillover (50%), the Program Officer will support the Monitoring, Evaluation and Learning (MEL) team, with a particular focus on supporting the acquisition and management of the project MEL data system, routine program monitoring, and data use and analytics within the project. For the CDH, the PO will support coordination of day-to-day center activities, including center work-planning and progress tracking, managing center priorities, new business development, center communications, and will support other CDH projects/programs as needed.

The PO works under the supervision of the Deputy Director of the CDH.


1. STOP Spillover Support:

Serve as primary program backstop for the STOP MEL team, organizing meeting, developing agendas, arranging logistics, taking and circulating notes, tracking action items;

Serve as primary liaison/point of contact between the MEL data system vendor and the project team;

Serve as super user/trainer of trainers for the MEL data system, serve as first level technical support for any questions on the system from others on the project;

Track program monitoring needs, proactively ensure that all program teams are reporting as necessary to meet program monitoring requirements;

Assist in writing and drafting technical documents such as quarterly/annual MEL reports;

Support the MEL team on pulling reports from the MEL system, analyzing data as needed;

Routinely, and based on product deadlines, perform document searches and reviews;

Assist in other tasks that STOP Spillover MEL team performs as defined by the MEL and Digital

Health Advisors.

2. Center for Digital Health

Operations and Administrative support, including

Organize internal team meetings;

Coordinate event planning for workshops, trainings, and brown bags;

Develop & maintain Center products, documents, technology hardware, data sets and file

management systems;

Develop & maintain other internal systems and tools for Center management;

Track conferences and submission deadlines;

Track requests for CDH support

New Business Development (NBD) support:

Assist the Center team to identify and track new business opportunities;

Help manage proposal development process/play an Assistant Coordinator role for proposals;

Assist in creating/maintaining JSI corporate capability statements related to digital health

Communications support:

Maintain both Center intranet and pages and listservs by writing, editing, or request

relevant content from colleagues for website;

Maintain a schedule of blog posts, including drafting original content;

Assist the team to prepare project reports, presentations and technical papers;

Manage conference abstract submission, logistics, and communication collateral;

Support communications strategy for center;

Support the creation of CDH collateral, including drafting original material.

3. Other Project Support

Provide technical assistance and project support to projects as needed;


behavior change

business development

content management

data visualization


global health

health information

health outcomes


monitoring and evaluation

oral communication



Backstop Center-managed project portfolio;

Maintain relationships with internal clients and engage with them on project work;

Assist projects with vendor selection, advising on workplans/scopes of work, requirements

gathering, and reports.


Master’s degree in Public Health and three years of work experience with a focus on global

health or a Bachelor’s degree with commensurate experience;

Understanding of the current health information technology/digital health landscape in either

domestic or international context and a passion for using technology to create better health


Experience in current approaches to research, monitoring, and evaluating global health


Computer literacy with demonstrated use of statistical packages (e.g. Stata, R) excel and

database software;

Experience in communications and data visualization programs (e.g., InDesign), content

management software (e.g., Drupal), data visualization programs (i.e. Tableau) and design

programs desirable;

Ability to work comfortably with one or more of the following: Magpi, CommCare, SurveyCTO,


Experience managing and/or using program databases;

Excellent organizational and multi-tasking skills and attention to detail;

Excellent written and oral communication skills;

Proven interpersonal skills and ability to work successfully in a multicultural, team


Ability to work independently and manage various projects in a team setting with minimal


English fluency required; second language proficiency desirable (French preferred).

Salary commensurate with experience.

Interested candidates should submit their resumes and cover letters online.


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