Advisor, Health Products Supply Chain Management, Baltimore, United States 382 views

Job Summary

The position will advise CRS’ field offices in the implementation of CRS’ health products SCM transformation, including but not limited to ensuring field-level alignment to WHO, donors’, CRS’ and relevant Governments’ standards, policies and procedures pertaining to the management of health products logistics. The position will also support Country Programs in the design of SCM operations through proposal development or review, and proactive involvement in cyclical SCM planning; including quantification and budgeting; as well as the in-country logistics planning, optimization, and performance management. With a special focus on malaria products, the position will also have responsibility for other health products and equipment in-country SCM strategies, including cold chain, service contracts, and last mile SCM performance management.

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS has activities in 117 countries, where we serve 125 million people. We reached 82 million people with health programming in 2016, and project to distribute nearly 21 million LLINs in 2017.

Job Summary

The position will advise CRS’ field offices in the implementation of CRS’ health products SCM transformation, including but not limited to ensuring field-level alignment to WHO, donors’, CRS’ and relevant Governments’ standards, policies and procedures pertaining to the management of health products logistics. The position will also support Country Programs in the design of SCM operations through proposal development or review, and proactive involvement in cyclical SCM planning; including quantification and budgeting; as well as the in-country logistics planning, optimization, and performance management. With a special focus on malaria products, the position will also have responsibility for other health products and equipment in-country SCM strategies, including cold chain, service contracts, and last mile SCM performance management.

Responsibilities

  • Lead in-country logistics management aspects of the global Health SCM strategy, including the development and deployment of relevant research materials, standards, guidelines, policies / procedures:
  • Participate in the development and implementation of the CRS global health SCM strategy, as a SCM subject matter expert (SME), with specific focus on products quantification, specification and logistics planning.
  • Identify gaps in CRS’ policies and procedures leading to SCM risk and/or constraining growth, especially pertaining to health products logistics and associated services, and develop policies and procedures to address them.
  • Facilitate the review and optimization of Country Program level practices related to logistics planning, warehousing, and in-country central and last mile logistics management, quality control and related LMIS for health products.
  • Lead the implementation of the change and learning agenda including the development relevant materials for health products logistics, engaging Country Program level colleagues, peer organizations, and relevant donors to identify performance gaps and learning needs.
  • Promote the professionalization and excellence of field-level Health Products SCM:
  • Review current SCM staffing and staff capacity for CPs with significant health products. Participate in CP-level health SCM staff recruitment, training and performance enhancement.
  • Review CRS and donor mandated health programs audit findings, as well as performance gaps / risks, and support CPs to develop proactive solutions to minimize risks and address audit recommendations.
  • Train CPs on ever-evolving WHO and donor regulations (e.g. the Global Fund PSM Guide, etc.) and international standards (e.g. ISO, GMP, and pharmacopoeia).
  • Ensure that CP-level health products logistics management procedures and practices align with donor and industry policies, standards and guidelines, CRS SCM Handbook and other policy and procedures, as well as national regulations.
  • Identify innovative health logistics practices pertaining to SCM planning, inventory control, and last mile management. Develop a set of global SCM Key Performance Indicators (KPIs) and support their successful adoption and implementation by CPs. Identify, test, implement and disseminate related performance monitoring and support mechanisms, to assist CPs in continuously improving their SCM practices.
  • Provide ad hoc and ongoing robust SCM technical support to CPs for relevant current activities and new initiatives:
  • Develop and maintain a quality assurance system in accordance with donors’ principles and requirements, CRS policies and procedures, guidance, and industry best practices.
  • Partner with relevant colleagues at the beginning of health projects proposals to define logistics planning, in-country storage and inventory management, transportation and last mile management requirements; as well as LMIS.
  • Review systematically relevant logistics planning and regular reporting information, and provide both technical and strategic feedback, especially the Annual Program Plan (APP), proposal development, and/or donor reports.
  • Respond to requests for temporary assignments to fill relevant critical short-term CP SCM staffing gaps for health projects, either through deployment, or the identification of qualified consultants or internal human resources.
  • Qualifications:

  • Bachelors degree with at least five (5) years international health products warehousing, transportation, and logistics experience in a large corporate or government organization, or in the humanitarian sector, including experience living and working overseas.
  • Strong inter-personal skills, with a successful record effectively operating in multi-cultural settings, providing technical assistance and managing capacity strengthening initiatives at multiple levels.
  • Proven strong representation and advocacy track record, with a capacity to lead complex negotiations and influence decision-makers within an international setting.
  • Advanced degree in a public health, pharmacy or related discipline. Additional SCM Certification highly desired.
  • Relevant hands-on experience in managing or advising on the transportation, storage, and distribution of health products, particularly in developing countries with specific experience in assessing policies, systems, and structures in the public and/or private health sector relevant for managing effective and efficient access to pharmaceuticals, lab commodities and other health products, particularly for malaria.
  • Proven understanding of AIDS, TB and malaria medical products market dynamics and existing global supply challenges as well as international health products procurement and supply management practices, applicable national and international laws and recognized standards; and good writing and analytical skills.
  • Experience in quantification and forecasting, and distribution planning of health product needs, and in managing large complex electronic data sets in public health programs.
  • Fluency in English with strong oral and written communication skills and strong analytical skills. Professional proficiency in French highly desired. Working ability in Spanish and Arabic a plus.
  • Key Working Relationships:

    INTERNAL: GSCM and Global Procurement Team, Health Team; Global Fund Support Unit and other donor teams; Procurement Managers, Supply Chain Managers, Heads of Operations; Country Representatives; Regional and Senior Advisors for SCM and for Health; Deputy Regional Directors for Management Quality; The CRS Global Operation Community; Finance; Purchasing; Audit; Global Knowledge and Information Management Department; and the MEAL team.

    EXTERNAL: Donors (Global Fund, USAID, USG and other public, corporate and/or international donors); industry experts, SCM education and certification bodies, peer organizations; health suppliers and industry representatives; health SCM consultants and contractors.

    Physical Requirements/Environment:

  • Normal conditions for an office environment
  • Willingness and ability to travel overseas up to 50% of the time, including to and in difficult operating environments
  • Agency-wide Competencies (for all CRS Staff):

    These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship
  • This job description is not an exhaustive list of the skills, efforts, duties, and responsibilities associated with the position.

    CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

    NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.

    EOE/M/F/D/V – CRS is an Equal Opportunity Employer.

    Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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