Senior Associate, Digital Health

Senior Associate, Digital Health
About Palladium:
Palladium is a global company working to design, develop and deliver positive impact on the lives and livelihoods of people around the globe; broaden access to health, water, power, and infrastructure; build enduring, sustainable, and transformative institutions and market systems to address global challenges; and conserve the natural world. We operate in over 90 countries and have a workforce of 3,000 talented, motivated, and diverse staff of all religions, races, languages, and gender identities.
This Opportunity:
Our Data, Informatics, and Analytical Solutions (DIAS) group is made of three portfolios that strengthen and harness digital and data ecosystems to accelerate development investments and outcomes: 1- Information Systems, 2- Monitoring, Evaluation, Learning and Analytics and 3- Digital Solutions and Transformation.
Our Digital Solutions and Transformation (DST) team works with clients, both internal and external to Palladium, to accelerate and deliver on their missions through digitally enabled approaches and innovations. We work with clients to understand the ecosystem and operating context, advising on how to integrate appropriate and responsible digital technologies that unlock insights and facilitate effective and efficient program delivery.
Palladium is currently seeking a Senior Associate, Digital Health who will be a part of the Digital Solutions and Transformation portfolio but may also be a cross-cutting role and support the other portfolios at Palladium such as digital health project implementation, proposal development, and internal strategic initiatives for the DIAS portfolios.
Location:
The position is based in Palladium’s Washington, DC office.
You and Your Career:
If you are a problem-solver, collaborator, and doer, and you have expertise in digital health strategy and implementation, data collection and use, or digital system design, we are interested in hearing from you.
We are a learning organization and provide growth opportunities from the start. We pride ourselves on giving you the freedom, resources, and guidance to chart a fulfilling career!
Reporting and Supervision:
This role will report to the Technical Adviser, Digital Solutions and Transformation Portfolio
Primary Duties and Responsibilities:
Technical Activity Implementation Support (50%):
Support technical and country teams in product research, design processes, system development, assessment, and implementation of digital health activities
Contribute to and coordinate the development of technical documentation and maintenance for digital health activities
Support the development of workplans and lead the process for routine reviews and tracking of progress against project work plans and results
Support the development and presentation of internal and external reporting, annual reviews, and client deliverables and ensure these outputs are fit for purpose
Support contract and partner management for digital health initiatives
Support the preparation of success stories, progress reports and other knowledge management products as required
Business Development Support (25%):
Coordinate the tracking of business development opportunities and specific proposal inputs
Conduct background research and desk reviews that lead to technical strategy development for proposals
Support development of technical or digital strategy language for proposals
Internal Strategy and Growth (25%):
Lead the coordination for attendance, preparation and knowledge sharing through leadership events, such as conferences and technical working group meetings
Contribute to and support internal initiatives for the DIAS portfolios, which may include research, attending working group sessions, preparing, and presenting internal report-outs, and creating and maintaining knowledge management materials and resources
Participate in external technical events and conduct research on industry trends to support emerging digital health areas such as digital self-care, telemedicine, personal health records, etc.
Key Competencies Required:
Experience supporting the design, development, and implementation of digital tools to support health service delivery or systems strengthening
Strong task management skills including planning how to complete activities and adhere to deadlines
Excellent written and verbal communication skills
Ability to work in a dynamic and agile environment with changing requirements and priorities
Demonstrated ability to work effectively with team members and clients of different cultures, gender, and hierarchical levels
Experience working in low-resource settings with individuals with diversity of experiences and perspectives
Strong project management skills and experience using digital tools to manage projects such as Microsoft Teams, Planner, Jira
Experience configuring or implementing open-source Global Goods tools such as DHIS2, CommCare, iHRIS, and others.
Experience in visualization or business intelligence tools such as Tableau or Microsoft Power BI, or open-source platforms like Metabase or Apache Superset
Professional Expertise/Competencies Preferred:
Understanding of USAID, USG, or other donor funded digital health projects preferred
Detail-oriented and deadline-driven with strong organizational skills
Highly self-motivated and able to work independently as well as in team settings
Equity, Diversity & Inclusion – Palladium is committed to embedding equity, diversity, and inclusion into everything we do. We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or for any other circumstance, please email our team at accessibility@thepalladiumgroup.com and we will be in touch to discuss.
Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
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